Privacy Policy
Healthcare for the Homeless - Houston Privacy Policy
Healthcare for the Homeless - Houston (HHH) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and security of your personal information. It applies to all individuals interacting with HHH, including donors, patients, website visitors, and others interacting with us online, offline, and in person.
Information We Collect
HHH collects personal information from individuals in various ways, including:
Donors: Name, address, phone number, email address, and payment details necessary to process donations. We also collect recipient information when donations are made on someone else's behalf.
Patients: Personal health information required to provide healthcare services, including medical history, treatment information, insurance details, and demographic information.
General Users and Visitors: Information collected automatically through our website, including IP address, browser type, operating system, and site interaction data.
How We Use Your Information
Your personal information is used for:
Processing donations and providing donation acknowledgments and tax receipts.
Scheduling appointments, providing medical services, and processing insurance claims.
Sending newsletters, program updates, and event information.
Improving our services and communications based on aggregated, non-identifiable usage data.
Sharing and Disclosure of Information
HHH will not sell, trade, or rent your personal information. Your information will not be shared with third parties except:
To process transactions (donations or payments) securely through reputable third-party providers.
To comply with laws and regulations, including HIPAA (Health Insurance Portability and Accountability Act) regulations governing patient health information.
With your explicit consent for specific purposes.
HIPAA Compliance
HHH is committed to complying with HIPAA regulations. We maintain rigorous standards and protocols to protect patient health information (PHI), whether stored electronically, transmitted digitally, or maintained as printed documents. Our clinical and administrative staff are trained regularly on HIPAA privacy and security policies.
Security of Your Information
HHH employs robust security measures to protect personal and health information, including secure servers, encryption methods, secure physical and electronic document handling, and staff training on confidentiality and data protection.
Cookies and Aggregate Data
We use cookies to enhance your online experience by remembering preferences and tracking general site usage patterns. Cookies do not store personally identifiable information. You can adjust your browser settings to decline cookies; however, certain website features may become less functional.
Aggregate, non-identifiable data is collected to analyze trends, manage our website effectively, and improve user experience.
Your Rights and Choices
You have the right to access, update, correct, or request deletion of your personal information. You can opt-out of receiving communications at any time by contacting us directly or following opt-out instructions included in our communications.
Changes to Our Privacy Policy
HHH reserves the right to update this Privacy Policy periodically. Updates will be posted on our website, and your continued use of our services or website after changes indicates your acceptance of the updated terms.
Contact Us
If you have questions or concerns about our Privacy Policy, please contact us:
Mail: Healthcare for the Homeless - Houston, 1934 Caroline St., Houston, TX 77002
Phone: 713-286-6000
Email: info@homeless-healthcare.org
Effective Date: March 13, 2025